Obviously the fact you are considering IP Telephony means you have done your homework and know the major benefits of “IPT” over old style legacy PBXs: Much easier to administrate—lower cost of network ownership…Reduced equipment costs and maintenance…Unified messaging—make everyone much more productive… Lower network costs for those in multiple LATA.

All very true, but according to PC World, the most important party in an IP Telephony Conversion is the Systems Integrator and DataComm matches up perfectly for you.

Why is a track record of successful installations important when selecting a Systems Integrator? When the networking vendor has “been there and done that” with satisfied references to prove it—you can go to your Board with the confidence that your recommendation to migrate to Telephony will “walk the talk”. Thanks to our experience, we’ll make sure the productivity gains will be there for one and all and Customer satisfaction will become evident from day one. Most important, we know banking infrastructures: we are Financial Institution specialists currently managing networks, security & IPT for over 400 Financial Institution sites.

DataComm is one of a very short list Integrators that installed the nation’s very first pure IP Telephony Systems. We made this exclusive “club” of IP Telephony pioneers by installing a pure IPT System for Home Shopping Networks in 1999.

Today our lead IP Telephony solution is the ShoreTel IPT System, rated number one in Customer Satisfaction and lower in startup costs than Cisco or Avaya (Nemertes Research) in per-unit startup costs. DataComm boasts a 24x7 Network Operations Center for support, complete integration with our own cabling unit, LAN/WAN along with certified MS, Novell and Citrix techs. We just celebrated our 26 year in business and our IP Telephony professionals have extensive backgrounds and knowledge in the communications requirements of organizations as well as various technology platforms and truly understand what a decision to use converged technologies really means.

IP telephony success requires careful planning and preparation.

The first step in our approach is to understand your Financial Institution’s environment and to help you identify the challenges, goals and elements that influence the issues your firm has today and those you will encounter in the future. Our consultants work with you to develop a collaborative planning document that identifies the major activities in your network deployment and addresses technical, operational, and financial aspects, as well as change management.

Once the decision has been made to implement an IP Telephony solution, our professionals provide a detailed design that addresses every component of the network from the servers, routers and switches to the integration of the legacy systems. We provide IP network diagrams, migration strategies, VLAN configurations, a complete equipment list, dial plans and a detailed implementation Project plan.

DataComm will implement the design as a turnkey solution: We procure and manage the delivery of equipment to your sites. We interface with 3rd party vendors (Telco’s, etc) to assure site readiness. We Install & integrate hardware/software, Configure devices, perform System operation tests and conduct User & administration training.

To ensure that you receive a positive experience, true value, and lasting satisfaction with your IP Telephony system, we offer comprehensive support across its entire lifecycle, from planning through optimization—including our DataComm SMARTNOC Managed Services for monitoring and supporting your Network and your IP Telephony system.

Your users want reliable and consistent service and DataComm’s IP Telephone System SMARTNOC Managed services will proactively monitor and audit the network on a continual basis. SMARTNOC offers reviews, evaluation of collected performance data and optimization recommendations.